Mesure d'audience

Hostias utilise des outils de mesure d'audience uniquement après votre accord pour mesurer les demandes d'estimation et les prises de contact. Aucun nom, email, téléphone ou message n'est envoyé dans le tracking.

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Privacy Policy

Protection of your personal data (GDPR).

Preamble

When you use the Hostias.fr website, various types of information, including your personal data, may be accessible or collected for specific purposes by Hostias. Hostias implements all means to guarantee the security and confidentiality of your data. We commit, through this Data Protection Policy, to answer your questions clearly and quickly so that you can always maintain control of your personal data. We invite you to read this information carefully.

Definition

  • Personal data: means any data that allows you to identify directly or indirectly a natural person.
  • Data processing: means the operation performed on personal data, in particular collection, recording, use, transmission or communication.
  • Data controller: means the legal entity responsible for determining the purposes and means of processing and the means implemented.

Purpose of this policy

This Data Protection Policy applies to data collected via the Hostias Site and presents the various types of personal data of visitors and Users of the Site, processed by Hostias, how they are collected and used, who may have access to this data, how it is secured, as well as the rights enjoyed by the User concerning their personal data.

This Policy may be modified, supplemented or updated in order in particular to comply with any legal, regulatory, case law and technical developments. However, the User's personal data will always be processed in accordance with the policy in force at the time of their collection.

Identity and contact details of data controllers

Hostias, as the data controller for the personal data and purposes described below, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 on the protection of natural persons with regard to the processing of personal data.

Hostias
2 Pl. Franklin, 06000 Nice
Email: service@hostias.fr

Data collection & origin

All data concerning the User is collected directly from them on the occasion of their relationships with Hostias. Data is collected in particular when you browse the Site through the use of cookies, but also when the User enters information in the forms on the website.

When we collect data, we indicate required fields using an asterisk. Some of the data we request is essential to us; failure to complete the fields indicated by an asterisk may impact our ability to respond to your request.

Types of data processed

  • Identification data: gender, name, first name, contact details (email address, phone number, country).
  • Data relating to property characteristics: type of property, property address, number of rooms, number of bedrooms, living space...
  • Data relating to booking characteristics: booking date, number of travelers, amount paid.
  • Traffic history: trace of actions on the Site, data relating to the terminal.
  • Data relating to relationship management: entries in forms, contact requests.

Purpose of collected data

Collection is necessary to:

  • Manage Hostias' relationships with its clients.
  • Connect the User with Hostias agencies.
  • Manage and carry out prospecting and marketing operations.
  • Improve and optimize the quality and functionality of the Site.
  • Comply with legal and regulatory obligations.
  • Ensure the security of the Site.

Retention period

Generally, data is retained for the time necessary to achieve the objective pursued. For customers: duration of the contractual relationship + 10 years. For prospects: 10 years.

User rights

In accordance with applicable regulations, the User has the following rights:

  • Right to be informed about how your data is processed.
  • Right of access to data concerning you.
  • Right to rectification of inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten") in certain cases.
  • Right to restrict processing.
  • Right to data portability.
  • Right to object to processing for legitimate reasons.
  • Right to withdraw consent at any time.

To exercise these rights, contact Hostias by mail (2 Pl. Franklin, 06000 Nice) or by email (service@hostias.fr) by attaching a copy of an identity document.

Cookies and audience measurement

Audience measurement and marketing tools are only activated after your explicit consent via the consent banner displayed on the site.

When this consent is given, Hostias uses Google Tag Manager to measure only non-personal navigation events, such as a click on a phone number, a click on an email address, a request for an estimate or successful form submission.

No personal data such as your name, email, phone or message content is transmitted in the measurement dataLayer.

Security

Hostias implements all technical and organizational measures to ensure the security of personal data processing.

Contact & Complaint

If you have any questions or wish to exercise your rights, please contact us at service@hostias.fr. You can also file a complaint with CNIL (cnil.fr).

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